Returns & Exchanges
At 101 COPENHAGEN, we strive for perfection in every sculptural piece; however, if you are not entirely satisfied, you may return your items within 14 days of receipt. Please ensure that all products are returned in their original packaging and in pristine, unused condition to qualify for a full refund.
Initiate Your Return
Contact our customer service team via email with your order number and the specific items you wish to return to receive a return authorization.
Prepare the Package
Carefully pack the items in their original 101 COPENHAGEN boxes and protective inserts to prevent damage during transit.
Ship the Items
Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center in Denmark.
Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing